Protect Your Reputation and Amplify Your Brand

Fully Managed Social Media and Review Monitoring Across All Major Platforms

Bilingual review responses in English and Spanish
Video review generation
Monitor and respond across Google, Facebook, Cars.com, Edmunds, DealerRater, Yelp

Core Features

Complete reputation protection and social media solutions that build trust and drive engagement

Attract
Attract
Attract

Professional Review Management

Stop losing customers to unanswered reviews. Prospects judge your dealership by how you handle feedback. Professional responses show you care about customer satisfaction.

  • Multi-platform review monitoring
  • Professional response writing
  • Bilingual responses (English and Spanish)
  • Fake/violating review disputes
  • Real-time mobile alerts
Attract
Attract
Attract
Retain
Retain
Retain

Automated Review Generation

Generate reviews before competitors do. Automated timing captures satisfied customers immediately after purchase or service, when enthusiasm is highest.

  • Email and SMS review requests
  • QR code generation for easy submission
  • Automated optimal timing
  • Direct integration with Cars.com, Edmunds, DealerRater
  • Sales and service customer targeting
Attract
Attract
Attract
Retain
Retain
Retain

Video Review Generation

Video reviews convert better than text alone. Authentic customer video testimonials provide social proof that prospects can see and hear, dramatically increasing trust and conversion rates.

  • Video testimonial capture
  • Customer-friendly recording process
  • Professional video hosting
  • Multi-platform distribution
  • Automated request campaigns
Attract
Attract
Attract
Retain
Retain

Fully Managed Social Media

Consistent social presence without the work. Fully managed service ensures regular posting, professional content, and brand consistency while you focus on selling cars.

  • Automotive-specific content library
  • OEM-compliant posts and messaging
  • Vehicle highlights and inventory showcases
  • National sales offers and reputation stories
Attract
Attract
Attract

Google Business Profile Maximization

Dominate local search results. Optimized profile with fresh content and keyword strategy drives more traffic from Google searches and Maps.

  • Full GBP management and optimization
  • Google Vehicles for Sale integration
  • Local SEO keyword optimization
  • Regular posts, photos, and updates
  • Q&A monitoring and response

Mission Control Dashboard

Know where you stand vs. competitors. See exactly how your reputation compares to local competition and identify opportunities to gain market advantage.

  • Competitor benchmarking (up to 3 competitors)
  • Real-time reputation scoring
  • Review volume and rating comparisons
  • Mobile app with instant alerts
  • Trend analysis and insights

Why Dealers Choose Our Hybrid Chat Over Other

The only partner delivering patented tech, proven results, and turnkey simplicity.

Patented AI-Powered CDXP

Only automotive platform that unifies sales, service, and retention data into one patented, AI-driven system.

Industry-First Lead Engagement

Responds to every internet lead in seconds with multi-vehicle quotes and 180-day nurturing.

Omnichannel Messaging

Automated, personalized outreach across email, text, video, social, and chat — fully turnkey.

Equity & Recall Targeting

Identify customers in equity or recall status before OEM lists arrive and drive faster ROI.

Dealer-First simplicity

We do all the heavy lifting — no new systems to learn, no extra work for your staff.

Co-op Eligible With OEMs

Approved and reimbursable by major OEMs, making it easy to launch with zero budget risk.

Technical Specifications

DMS & Inventory Integration

Real-time synchronization with your DMS ensures inventory feeds are always current across all platforms. Sold vehicles automatically removed, new arrivals added within hours.

VIN-Level Attribution & Reporting

Track performance down to individual vehicles across all platforms. See which VINs generate the most clicks, leads, and sales by advertising channel

Supported Systems

  1. CDK
  2. Reynolds & Reynolds
  3. DealerTrack
  4. vAuto
  5. All major DMS and inventory management platforms

Performance Dashboards Include

  1. VIN-specific impressions, clicks, and conversions
  2. Cost per lead by platform and vehicle
  3. Days to sale correlation with ad exposure
  4. Platform performance comparison
  5. ROI tracking by vehicle type and price range

Proven Results for Dealers Nationwide

Complete Platform Integration

Our team handles complete setup and integration with your website, CRM, and inventory systems. Chat widget goes live within days.

Step 1

Onboarding Includes

  • Review site verification and access setup
  • Social media account audit and optimization
  • Google Business Profile optimization
  • Competitor identification and benchmarking setup
  • Brand voice and response guidelines development
  • Content calendar creation
  • Team training on Mission Control dashboard
Step 2

Continuous Optimization

  • Daily review monitoring and professional responses
  • 3-5 social media posts per week per platform
  • Monthly Review Surge campaigns
  • Quarterly competitor analysis reports
  • Real-time mobile alerts for urgent issues
  • Dedicated account manager
Step 3

Step 03 Title Goes Here

  • 24/7 conversational messaFully managed service where DAS moderators handle all conversationsging across website, SMS, and social channels
  • Hybrid model where your team handles chats during business hours and DAS covers after-hours and overflow.

How 'Hybrid Chat' Fits With Other DAS Solutions

Our team and technology run the communication that grows your sales and service so your staff doesn't have to.

Drive Higher Quality Prospects For Less

Stop wasting Ad Spend and get better ROI from your digital marketing strategy.

Maximize your marketing budget, attract new customers to your business, and build your brand awareness to generate more leads.

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Improve Customer Loyalty & CSI Scores

Unlock real customer insights and boost your online reputation with fast, automated feedback.

Gather actionable feedback with our award-winning Review Surge™ technology, identify satisfaction trends, and make it effortless for happy customers to share positive reviews.

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Better AI Lead Response

Automate fast, consistent follow-up that converts more prospects into customers.

Deliver instant, personalized responses with AI so every lead is engaged immediately, driving higher conversions and better customer experiences.

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Service Growth with CDP

Turn one-time buyers into lifelong service customers.

Use data-driven insights to retain customers, increase service visits, and drive repeat business through personalized outreach and engagement.

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Search & AI Response Ranking

Win top placement in search engine and AI assistant results.

Optimize your online data, listings, and signals so AI systems and search engines recommend your business before your competitors.

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CDP That Sells More

Mine your database to convert prospects into life-long customers.

Identify in-market buyers you’re missing, deliver targeted outreach, and convert more prospects into sales with real-time CDP insights.

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FAQS

Questions & Answers

Explore the common questions and answers about DAS.

Turn Your Reputation Into Your Biggest Sales Asset

See How Professional Reputation Management Builds Trust and Drives Sales

Live demonstration of Mission Control dashboard
Competitor reputation analysis for your market
Review generation and response strategy assessment