Personalized Video Creation For Higher Engagement

Automatically create dealer-branded videos for individual customers at scale

10x improvement in appointments set
24-hour automated triggers for declined service
4x more show-to-close conversions

Core Features

AI-powered video solutions that personalize customer communications

Retain
Retain
Retain

Declined Service Video Follow-Up

Recover lost service revenue competitors miss. Video explanations build trust and increase service acceptance rates far beyond text reminders. 24-hour triggers ensure timely follow-up while the service visit is fresh.

  • 24-hour automated triggers after service visits
  • Personalized video with customer and vehicle details
  • Service code-level explanations
  • Dealer branding and professional narration
  • Direct links to schedule follow-up appointments
Retain
Retain
Retain

Equity & Trade-In Offer Videos

Visual presentations convert better than email offers. Video makes equity opportunities tangible and compelling, driving higher response rates from customers ready to trade.

  • Black Book data integration
  • Personalized equity calculations
  • Current inventory matching
  • Trade-in value presentations
  • Direct response tracking
Retain
Retain
Retain

Service Reminder Videos

Video feels personal. Customers respond better to video reminders that show you care about their vehicle's maintenance needs.

  • Maintenance schedule tracking
  • Vehicle-specific service recommendations
  • Personalized customer messaging
  • Dealer branding and voice
  • One-click appointment scheduling
Convert
Convert
Convert
Retain
Retain

Video Review Generation

Video reviews build trust beyond text alone. Authentic customer video testimonials provide social proof prospects can see and hear, dramatically increasing conversion rates.

  • Customer-friendly video recording
  • Automated request timing
  • Professional video hosting
  • Multi-platform distribution
  • Sales and service customer targeting

Why Dealers Choose Our Hybrid Chat Over Other

The only partner delivering patented tech, proven results, and turnkey simplicity.

Patented AI-Powered CDXP

Only automotive platform that unifies sales, service, and retention data into one patented, AI-driven system.

Industry-First Lead Engagement

Responds to every internet lead in seconds with multi-vehicle quotes and 180-day nurturing.

Omnichannel Messaging

Automated, personalized outreach across email, text, video, social, and chat — fully turnkey.

Equity & Recall Targeting

Identify customers in equity or recall status before OEM lists arrive and drive faster ROI.

Dealer-First simplicity

We do all the heavy lifting — no new systems to learn, no extra work for your staff.

Co-op Eligible With OEMs

Approved and reimbursable by major OEMs, making it easy to launch with zero budget risk.

Technical Specifications

DMS & Inventory Integration

Real-time synchronization with your DMS ensures inventory feeds are always current across all platforms. Sold vehicles automatically removed, new arrivals added within hours.

VIN-Level Attribution & Reporting

Track performance down to individual vehicles across all platforms. See which VINs generate the most clicks, leads, and sales by advertising channel

Supported Systems

  1. CDK
  2. Reynolds & Reynolds
  3. DealerTrack
  4. vAuto
  5. All major DMS and inventory management platforms

Performance Dashboards Include

  1. VIN-specific impressions, clicks, and conversions
  2. Cost per lead by platform and vehicle
  3. Days to sale correlation with ad exposure
  4. Platform performance comparison
  5. ROI tracking by vehicle type and price range

Proven Results for Dealers Nationwide

97
% up

Of consumers take action immediately after watching video

10
x

Improvement in appointments set when using videos

4
x

More show-to-close conversions with video responses

Complete Platform Integration

Our team handles complete setup and integration with your website, CRM, and inventory systems. Chat widget goes live within days.

Step 1

Onboarding Includes

  • CRM/DMS integration for data access
  • Video template customization with dealer branding
  • Automated trigger rule configuration
  • Personalization script development
  • Delivery channel setup (email and SMS)
  • Performance tracking dashboard setup
Step 2

Automated Workflows

  • Declined service follow-up (24-hour trigger)
  • Recall communications (parts availability-based)
  • Service reminders (maintenance schedule-based)
  • Equity and trade-in offers (market condition-based)
  • Video review requests (post-purchase/service timing)
Step 3

Step 03 Title Goes Here

  • 24/7 conversational messaFully managed service where DAS moderators handle all conversationsging across website, SMS, and social channels
  • Hybrid model where your team handles chats during business hours and DAS covers after-hours and overflow.

How 'Hybrid Chat' Fits With Other DAS Solutions

Our team and technology run the communication that grows your sales and service so your staff doesn't have to.

Drive Higher Quality Prospects For Less

Stop wasting Ad Spend and get better ROI from your digital marketing strategy.

Maximize your marketing budget, attract new customers to your business, and build your brand awareness to generate more leads.

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Improve Customer Loyalty & CSI Scores

Unlock real customer insights and boost your online reputation with fast, automated feedback.

Gather actionable feedback with our award-winning Review Surge™ technology, identify satisfaction trends, and make it effortless for happy customers to share positive reviews.

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Better AI Lead Response

Automate fast, consistent follow-up that converts more prospects into customers.

Deliver instant, personalized responses with AI so every lead is engaged immediately, driving higher conversions and better customer experiences.

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Service Growth with CDP

Turn one-time buyers into lifelong service customers.

Use data-driven insights to retain customers, increase service visits, and drive repeat business through personalized outreach and engagement.

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Search & AI Response Ranking

Win top placement in search engine and AI assistant results.

Optimize your online data, listings, and signals so AI systems and search engines recommend your business before your competitors.

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CDP That Sells More

Mine your database to convert prospects into life-long customers.

Identify in-market buyers you’re missing, deliver targeted outreach, and convert more prospects into sales with real-time CDP insights.

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FAQS

Questions & Answers

Explore the common questions and answers about DAS.

Ready to Leverage Video for Higher Engagement?

See How Personalized Videos Drive Service Revenue and Sales