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All American Chevrolet of San Angelo in San Angelo, Texas, needed to increase its conversion percentage on all internet leads and reactivate older sales leads.
Digital Air Strike’s patented lead response solution, Response Logix, sent multi-vehicle price quotes with a custom microsite to all internet leads in 10 minutes or less.
Response Logix’s Smart Follow followed up with the leads for 180 days, helping reactivate dozens of customers.
“It’s always nice to see the needle move in the right direction. When you spend dollars and immediately see interactions and see customers filling out forms right away, that’s great for us. It makes you feel confident in the product and the plan. I knew a text would be the most effective way to get in front of people.”
“We love being able to unify the message for a more personalized experience that’s more tailored to each customer. People are obviously engaging with the emails, which are working, and responding by buying new vehicles and coming in for service. The personalized content is built really well and seems native to our dealership. Being able to do all of this with one company in one dashboard makes my job easier and makes me feel better about providing the fun storytelling we want customers to read. We also love we got an average 41% open rate between our five email campaigns.”
“We can’t respond to customers 24/7 without Digital Air Strike, especially on Sundays when our store is closed because of New Jersey mandates. Since we’re closed as much as we’re open, Digital Air Strike fills in those holes. The most important thing is that it keeps us top of mind with our customers 24/7.”
